Terms and Condition

1. Introduction

Welcome to Seaside Hotel Management (SHM)

By using our website, submitting forms, or engaging with our services, you agree to comply with these Terms & Conditions.
If you do not agree with these terms, please do not use our website.

2. Services Overview

Seaside Hotel Management provides hotel and apartment management, consulting, OTA distribution, reservations management, social media management, and related hospitality services.
All services are provided according to a written agreement or proposal accepted by both parties.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others.
You must not:

  • Post or transmit harmful or offensive content.

  • Attempt to gain unauthorised access to the website or its systems.

  • Copy, modify, or distribute content without permission.

4. Proposals & Agreements

Any proposal, quotation, or service offer provided by SHM is valid for a limited time (as stated in the proposal).
Once accepted, the proposal forms a binding agreement between SHM and the client.
Payment terms, deliverables, and timelines are outlined in individual agreements.

5. Fees & Payments

All fees are quoted in [local currency or USD] unless stated otherwise.
Invoices must be paid within the agreed payment period.
Late payments may result in service suspension or additional fees.
Some services (e.g., OTA distribution or consulting) may require upfront payment or deposits.

6. Cancellations & Termination

Clients may cancel or terminate services according to the terms in their signed agreement.
SHM reserves the right to terminate a contract if:

  • Payments are overdue,

  • There is a breach of these Terms, or

  • Cooperation from the client is withheld.

All termination or cancellation requests must be submitted in writing.

7. Confidentiality

Both parties agree to maintain the confidentiality of all non-public business, technical, or personal information shared during the engagement.
SHM does not share or sell client data to third parties without consent, except where required by law.

8. Intellectual Property

All materials, content, and tools created or provided by SHM (including website designs, marketing assets, and SOPs) remain the property of SHM unless otherwise agreed in writing.
Clients may use delivered materials for their own property operations, but may not resell or redistribute them.

9. Limitation of Liability

While SHM strives to deliver professional and accurate services, we are not liable for:

  • Indirect or consequential losses,

  • Service interruptions due to natural disasters or third-party systems,

  • Client misuse of provided systems or recommendations.

Our total liability is limited to the amount paid by the client for the specific service rendered.

10. External Links

Our website may contain links to external platforms (e.g., HotelVanuatu.com, VanuatuRental.com, TourVanuatu.com).
We are not responsible for the content or policies of those third-party websites.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy.
Please review it to understand how we collect and protect your information.

12. Governing Law

These Terms & Conditions are governed by the laws of Vanuatu.
Any disputes shall be resolved under the jurisdiction of the competent courts in Vanuatu.