Request A Proposal

Privacy Policy

1. Introduction

Seaside Hotel Management (SHM) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email, phone/WhatsApp number, company, role, and other details submitted via contact forms.

  • Property Information: Property type, number of units, PMS (Property Management System), and service preferences.

  • Technical Data: IP address, browser type, device information, and pages visited (via cookies or analytics tools).

  • Communication Data: Information shared via email, calls, or WhatsApp for service-related purposes.

3. How We Use Your Information

We use your data to:

  • Respond to inquiries, proposals, and discovery call requests.

  • Provide hotel management, consulting, and related services.

  • Improve our website, marketing, and user experience.

  • Send updates, offers, and relevant content (only if you opt in).

  • Comply with legal and regulatory requirements.

4. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve performance.
 You can disable cookies through your browser settings, though some site features may not function properly.

5. Data Sharing and Security

We do not sell or rent your personal information.
 We may share data with trusted service providers (e.g., hosting, analytics, or email systems) solely for business purposes and under strict confidentiality agreements.
 All personal data is protected using industry-standard encryption and security measures.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
 You may request deletion of your personal data at any time.

7. Your Rights

You have the right to:

  • Request access to your personal data.

  • Correct or update inaccurate information.

  • Withdraw consent or request deletion of your data.

  • Opt out of marketing communications at any time.

To exercise these rights, contact us.

8. External Links

Our website may contain links to partner websites (e.g., VanuatuRental.com, HotelVanuatu.com, TourVanuatu.com).
 We are not responsible for the privacy practices or content of those external sites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.